Terms & Conditions | PleasureCart
Please read these Terms & Conditions carefully before using PleasureCart.in. By accessing or using the website, you acknowledge that you understand, accept, and agree to abide by these terms. If you do not agree to any of these terms, please do not use the website.
Age Restriction
PleasureCart.in is an age-restricted website. Only individuals aged 18 years and above are permitted to access and use the website.
The website and products offered through it are intended for lawful adult use and personal shopping purposes. By accessing the website, creating an account, or placing an order, you represent that you are at least 18 years of age and are legally permitted to purchase, possess, and use the products offered through the website.
PleasureCart reserves the right to refuse service, cancel orders, or restrict access where there is a reasonable concern that a user is under 18 or is otherwise not legally eligible to purchase the products offered through the website.
Website Use & Applicable Laws
By using PleasureCart.in, you agree to use the website in accordance with these Terms & Conditions and all applicable laws and regulations.
You must not use the website for any unlawful, fraudulent, abusive, or unauthorized purpose.
PleasureCart reserves the right to update, modify, suspend, or change any part of the website or these Terms & Conditions when necessary. Continued use of the website after updated terms are published constitutes acceptance of the revised terms.
Intellectual Property
All website content, including text, product descriptions, graphics, logos, images, website design, and other materials, may be protected by applicable intellectual property laws.
You agree not to upload, post, copy, reproduce, distribute, modify, or share content or material through the website in a manner that violates the copyrights, trademarks, trade secrets, or other intellectual property rights of PleasureCart or any other person or entity.
Unauthorized use of website content, branding, images, or other protected material may be subject to applicable legal remedies.
Account Security
Certain portions of the website may require an account or password.
Where an account and password are provided, you are responsible for maintaining the confidentiality of your login information and for activities carried out through your account.
If you become aware of unauthorized access to your account or password, please notify PleasureCart as soon as reasonably possible.
You should not share your account credentials, passwords, OTPs, payment PINs, or other confidential security information with anyone.
Product Usage & Allergy Disclaimer
Products sold through PleasureCart may contain or be made using materials such as TPE, silicone, latex, lubricants, fragrances, or other substances that may cause irritation, allergic reactions, or skin sensitivity in certain individuals.
Customers should review the product information and material details provided on the relevant product page before purchase and use.
Discontinue use immediately if you experience discomfort, irritation, rash, burning sensation, allergic reaction, or other adverse effects and seek appropriate advice from a qualified healthcare professional where necessary.
PleasureCart does not provide medical advice through its website. Product information is provided for general shopping and informational purposes and should not be treated as a substitute for professional medical advice.
Adult Wellness Disclaimer
Products sold through PleasureCart are intended for lawful adult use only.
Products are sold as personal wellness and lifestyle items. Customers are responsible for ensuring that products are used safely, properly, and lawfully and in accordance with the applicable product instructions.
Customers should read the product description, instructions, warnings, material information, and care guidance available for the particular product before use.
Product Compatibility Disclaimer
Individual experiences may vary depending on factors such as skin sensitivity, allergies, body condition, health circumstances, product usage methods, and personal preferences.
PleasureCart does not guarantee that a particular product will be suitable for every individual.
Customers should review product descriptions, specifications, instructions, and usage guidelines carefully before purchasing and using a product.
Where a product has specific operating, charging, cleaning, storage, or maintenance requirements, customers should follow the instructions provided for that particular product.
Product Information & Availability
PleasureCart aims to provide useful and accurate product information, including available specifications, features, materials, functions, images, pricing, and other relevant details.
However, product specifications, packaging, appearance, availability, and features may change from time to time.
Where applicable, customers should rely on the product information displayed on the relevant product page at the time of purchase.
PleasureCart also reserves the right to correct pricing, availability, product information, or other website errors when identified.
Limitation of Liability
To the extent permitted by applicable law, PleasureCart, its owners, employees, suppliers, affiliates, and partners shall not be responsible for losses or damages arising from the improper use, misuse, unauthorized modification, or failure to follow product instructions.
Customers are responsible for using products according to their intended purpose and the instructions provided for the particular product.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights, remedies, or liabilities that cannot lawfully be excluded or limited under applicable law.
Discreet Packaging & Privacy
PleasureCart ships intimate wellness products using discreet outer packaging designed not to openly reveal product details on the outside of the parcel.
However, PleasureCart cannot control circumstances outside its reasonable control, including information provided incorrectly by customers, third-party handling, a parcel being received by another person at the delivery address, or other circumstances arising after the parcel has been handed to a delivery or logistics partner.
For information about how customer information is collected, used, protected, and shared, please review our Privacy Policy.
No Warranty or Guarantee
Unless explicitly stated otherwise on the relevant product page or required under applicable law, products are provided subject to the terms applicable to the particular product and transaction.
PleasureCart does not provide additional express or implied warranties regarding product lifespan, durability, performance, compatibility, results, or fitness for a particular purpose beyond what is expressly stated or legally required.
Product wear and tear resulting from normal usage, improper handling, misuse, accidental damage, unauthorized modification, unsuitable storage conditions, or failure to follow product care instructions may not be covered under any applicable warranty or replacement arrangement.
Due to the nature of materials such as TPE, silicone, latex, lubricants, and other wellness materials, product lifespan may vary depending on usage, maintenance, storage conditions, and individual handling practices.
Return, Refund & Hygiene Policy
Due to the intimate and personal nature of adult wellness products, opened, used, damaged, washed, altered, or tampered products are generally not eligible for return, refund, or exchange except where covered by the applicable return policy, including verified manufacturing defects or incorrect product delivery.
For complete details regarding eligibility, procedures, timelines, unboxing requirements, exchanges, refunds, and applicable conditions, customers should review the Refund, Cancellation & Return Policy available on the website.
The Return & Refund Policy forms an important part of the customer’s shopping and order-related terms.
Payments & Orders
Orders placed through PleasureCart are subject to product availability, payment confirmation, delivery serviceability, and the applicable policies displayed on the website.
Payment options available at checkout may include Razorpay-supported payment methods and other payment options made available by PleasureCart.
PleasureCart may cancel or decline an order where necessary because of product availability, incorrect information, delivery serviceability, payment issues, suspected fraudulent activity, compliance requirements, or other legitimate operational reasons.
Where an order is cancelled by PleasureCart and a payment has already been successfully received, any applicable refund will be processed according to the relevant refund policy and applicable law.
Shipping & Delivery
Shipping and delivery are subject to the PleasureCart Shipping Policy.
Delivery timelines may vary depending on the destination, PIN code, courier availability, logistics conditions, and other circumstances.
Customers should provide accurate delivery information when placing an order. Incorrect or incomplete address information may result in delivery delays, failed delivery, or return-to-origin situations as described in the applicable shipping policy.
For complete shipping information, customers should review the Shipping Policy available on the website.
Customer Responsibilities
Customers are responsible for:
- Providing accurate name, contact, billing, and delivery information.
- Maintaining the confidentiality of their account credentials.
- Using products only for their intended purpose.
- Following applicable product instructions and care guidance.
- Reviewing product specifications before purchase.
- Providing accurate information required for order processing and delivery.
- Complying with applicable laws relating to the purchase, possession, and use of products.
Privacy & Personal Information
PleasureCart respects customer privacy and handles personal information according to its Privacy Policy.
Information may be collected and processed where necessary for activities such as account management, order processing, payment processing, shipping, customer support, returns, refunds, security, and legal or regulatory requirements.
For complete information about data collection, use, retention, sharing, cookies, and customer rights, please review our Privacy Policy.
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising out of or relating to the use of the website, purchase of products, services provided by PleasureCart, or these Terms & Conditions shall be subject to the jurisdiction of the competent courts located in Chittorgarh, Rajasthan, India.
Nothing in these Terms & Conditions is intended to remove or restrict any jurisdiction or consumer remedy that cannot legally be excluded.
Changes to These Terms
PleasureCart may update these Terms & Conditions from time to time to reflect changes in its website, products, services, business practices, or applicable legal requirements.
Any updated version will be published on this page with the relevant update date where appropriate.
Customers are encouraged to review this page periodically for changes.
Contact Us
For questions relating to these Terms & Conditions, products, orders, returns, payments, delivery, or other shopping-related matters, customers can contact PleasureCart through the available support channels.
WhatsApp: +91 8233766011
Email: support@pleasurecart.in
Support Hours: Monday–Saturday, 10 AM–10 PM
PleasureCart is also known as PleasureCart India and operates through PleasureCart.in.
Operated by: PC Global Traders India
Business Type: Online Store
Business Location: Chittorgarh, Rajasthan – 312001, India