🔒 Privacy Policy | PleasureCart India
Last Updated: October 2025
Welcome to PleasureCart.in — Your Private Partner in Pleasure.
Your privacy and trust are very important to us. We value your trust and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, make a purchase or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
🛒 1. Who We Are
PleasureCart.in is an online intimate wellness store in India offering adult products and accessories with a focus on privacy and discreet delivery.
Website: https://pleasurecart.in
Email: support@pleasurecart.in
PleasureCart operates as an online store serving customers through its ecommerce website.
🔒 2. Information We Collect
We collect only the information necessary to process your order and provide you with our services.
a. Personal Information
When you make a purchase or create an account, we may collect:
- Full Name
- Shipping & Billing Address
- Email Address
- Phone Number
- Payment and transaction information handled through our payment partners, such as Razorpay
b. Non-Personal Information
We may collect information such as:
- Browser type and version
- Device type
- IP address
- Pages you visit
- Time spent on our website
c. Cookies
We use cookies to improve user experience, analyze traffic and remember your preferences, such as items in your shopping cart.
You can disable cookies at any time through your browser settings.
💳 3. Payment Information
PleasureCart uses Razorpay as a payment gateway to facilitate secure online payment processing.
Depending on the payment method selected at checkout, customers may be able to pay using available options such as cards, UPI, net banking, wallets or other payment methods supported through Razorpay.
Payment and transaction-related information may be processed by Razorpay and the relevant payment service providers for the purpose of completing and verifying transactions.
PleasureCart does not store sensitive payment credentials, such as your full card number, CVV, card PIN, UPI PIN or banking password, on our website or systems.
Payment processing is handled through the applicable payment service providers and their security procedures.
Customers should never share sensitive payment credentials such as OTP, UPI PIN, card PIN or banking passwords with PleasureCart staff or anyone contacting them on our behalf.
For more information about how Razorpay handles customer and payment-related information, please refer to the applicable Razorpay Privacy Policy.
🚚 4. Order & Delivery Privacy
We take customer privacy into consideration when handling order and delivery information.
- All orders are packed discreetly without product names or adult-content information being openly displayed on the package.
- Order details are visible only to our verified staff for fulfillment.
- Courier partners receive only the essential information required for shipping, such as the customer’s name, address and contact number.
📬 5. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about orders, returns and refunds
- Improve our website and services
- Provide promotional offers, where you have provided consent
- Comply with applicable legal obligations
🔁 6. Data Retention
We retain personal data only for as long as required to:
- Complete the purpose for which the information was collected
- Fulfill applicable legal or accounting obligations
❌ 7. Data Sharing
We do not sell or rent your personal data.
We may share limited information only where necessary with:
- Courier or logistics partners for delivery
- Payment service providers, such as Razorpay, for payment and transaction processing
- Legal authorities when required by law
We aim to limit the information shared to what is necessary for the relevant purpose.
🧰 8. Data Security
We take reasonable measures to protect your personal information against unauthorized access, alteration or misuse.
Your personal information is protected using secure SSL encryption.
We implement security measures designed to help protect the information handled through our website and services.
📱 9. Your Rights
Depending on applicable requirements, you can:
- Access your information
- Request correction of your information
- Request deletion of your account or data
- Opt out of marketing communications
To exercise your rights, contact us at:
🍪 10. Cookies & Tracking
We use cookies and tracking technologies, such as Google Analytics and Facebook Pixel, to analyze website traffic and improve marketing performance.
You can choose to block cookies through your browser settings. However, certain parts of the website may not function properly when cookies are disabled.
👩💻 11. Comments & Media
If you leave comments on our website, we may collect the information shown in the comments form along with your IP address for spam detection.
If you upload images to our website, avoid uploading images containing embedded location information, such as EXIF GPS data, because other visitors may potentially extract this information.
🌍 12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content or privacy practices of third-party websites.
Before sharing personal information with a third-party website, we recommend reviewing that website’s privacy policy.
📢 13. Privacy Policy Updates
We may update this Privacy Policy periodically.
When changes are made, the updated version will be posted on this page together with the relevant “Last Updated” date.
Customers are encouraged to review this page periodically for the latest information.
📧 14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: support@pleasurecart.in
WhatsApp: +91 8233766011
Website: https://pleasurecart.in
🧾 15. Consent
By using our website, you acknowledge that you have read, understood and agree to this Privacy Policy.
🔐 Your Privacy Matters
PleasureCart understands that shopping for intimate wellness products can be personal.
We therefore aim to handle customer information, order details and delivery information with appropriate care and discretion.
For questions about your personal information or this Privacy Policy, please contact us at: