📦 PleasureCart Shipping Policy
100% Discreet • Safe • Fast Delivery Across India
At PleasureCart India, your privacy, trust, and convenience come first. We offer fast nationwide delivery with 100% discreet packaging, ensuring a smooth and tension-free shopping experience.
1. 100% Discreet Shipping
Your privacy is our top priority. Every order is packed discreetly:
- No PleasureCart branding, labels, or logos on the package
- Shipped in a plain brown box or tamper-proof polybag
- Labelled as “Electronics / Personal Care Item” (never adult products)
- No one, including delivery agents, can identify the contents
We ensure your package looks like a regular eCommerce delivery.
2. Pricing Transparency
The price shown on our website is final.
✔ No hidden charges
✔ GST included
✔ No extra packaging or handling fees
✔ Free shipping on all orders
What you see is exactly what you pay.
3. Secure Packaging
To maintain confidentiality and product safety:
- Products are packed in double-layer protection
- Outer packaging is unbranded
- Fragile items receive extra protective wrapping
- Invoice is sent only via email (never inside the package)
4. Shipping Timeframe
We ship all orders using Shiprocket’s partnered local couriers (Delhivery, Bluedart, Ecom Express, Xpressbees, etc.)
Estimated Delivery Time:
3 – 5 business days for most locations in India.
Metro cities: 2–4 days
Remote locations: 5–7 days
Delivery speed is dependent on courier service availability in your PIN code.
5. Order Dispatch
- Orders are dispatched within 24 hours of successful payment.
- Orders placed after 5 PM are processed the next business day.
- No dispatch on Sundays or national holidays.
6. Tracking Details
Tracking details are shared via email & WhatsApp after your order is handed over to the courier.
Tracking generally becomes active within 12–24 hours.
You can track your order anytime using:
Track Order → https://pleasurecart.in/track/
7. Important Delivery Instructions
If your package arrives opened, tampered, or damaged:
- Please check the contents before signing.
- If anything seems wrong, do NOT accept the delivery.
- Contact us immediately with photo/video proof.
We will investigate and ship a free replacement if eligible.
8. Delivery Attempts
The courier will attempt delivery 2–3 times.
If undelivered due to customer unavailability or wrong address, the order may return to us.
Please ensure your contact number and address are correct.
9. International Shipping
Currently, we ship only within India.
10. Contact Us
For any questions related to shipping, tracking, or delivery:
📞 WhatsApp: 8233766011
🌐 Website: PleasureCart.in
📧 Support Email: support@pleasurecart.in
We are here to help you 24/7.
📌 Shipping Policy FAQs (Frequently Asked Questions)
1. Will anyone know what’s inside my package?
No. All orders are shipped in plain, unbranded packaging. No one—not even the delivery agent—can identify the contents.
2. Do you show “PleasureCart” or adult products on the package?
Never. We prioritize your privacy. The package is labeled as electronics/personal care items.
3. How long will delivery take?
Most orders arrive within 3–5 days depending on your location.
4. Is cash on delivery (COD) available?
✔ Yes, COD is available at checkout.
5. How can I track my order?
You’ll receive a tracking link via WhatsApp and email once your order is shipped.
Tracking activates within 12–24 hours.
6. What if my package arrives opened or damaged?
Do NOT accept it.
Inform us immediately—we will send a replacement after verification.
7. What if I am not home during delivery?
The courier will make 2–3 delivery attempts.
You can also request the courier to deliver at a nearby time.
8. Do you ship on Sundays?
No. Orders placed on weekends are shipped on the next working day.
9. Do you offer free shipping?
Yes. Free shipping on all orders across India.
10. Will my invoice mention adult products?
No. Invoice is sent only via email and never displays product names on the package.