📦 PleasureCart Shipping Policy
100% Discreet • Safe • Fast Delivery Across India
At PleasureCart India, your privacy, trust, and convenience come first. We offer fast nationwide delivery with 100% discreet packaging, ensuring a smooth and tension-free shopping experience.
1. 100% Discreet Shipping
Your privacy is our top priority. Every order is packed discreetly:
- No PleasureCart branding, labels, or logos on the package
- Shipped in a plain brown box or tamper-proof polybag
- Labelled as “Electronics / Personal Care Item” (never adult products)
- No one, including delivery agents, can identify the contents
We ensure your package looks like a regular eCommerce delivery.
2. Pricing Transparency
The price shown on our website is final.
✔ No hidden charges
✔ No extra packaging or handling fees
✔ Free shipping on all orders
✔ On COD orders, a COD handling fee is applicable as charged by courier partners.
We do not charge any additional taxes.
What you see is exactly what you pay.
3. Secure Packaging
To maintain confidentiality and product safety:
- Products are packed in double-layer protection
- Outer packaging is unbranded
- Fragile items receive extra protective wrapping
- Invoice is sent only via email (never inside the package)
4. Shipping Timeframe
We ship all orders using Shiprocket’s partnered local couriers (Delhivery, Bluedart, Ecom Express, Xpressbees, etc.)
Estimated Delivery Time:
3 – 7 business days for most locations in India.
Metro cities: 3–4 days
Other Cities : 5–7 days
However Delivery speed is dependent on courier service availability in your PIN code.
5. Order Ship
- Orders are shipped within 12-24 hours of successful payment.
- Orders placed after 5 PM are processed the next business day.
- No dispatch on Sundays or national holidays.
6. Tracking Details
Tracking details are shared via email & WhatsApp after your order is handed over to the courier.
Tracking generally becomes active within 12–24 hours.
You can track your order anytime using:
Track Order → https://pleasurecart.in/track/
7. Undelivered / RTO (Return to Origin) Policy
If an order is marked as undelivered and returned to us (RTO) due to any reason from the customer’s side (such as unavailability, refusal, incorrect details, or lack of coordination with the delivery partner), the following policy will apply:
- The prepaid amount will be refunded only after the product is successfully received back at our warehouse.
- Applicable deductions will be made, including packing charges, forward shipping charges, and RTO (return) charges.
- The remaining amount will be processed as a refund after inspection of the returned product.
By placing an order, the customer agrees to these terms.
8. International Shipping
Currently, we ship only within India.
9. Contact Us
For any questions related to shipping, tracking, or delivery:
📞 WhatsApp: 8233766011
🌐 Website: PleasureCart.in
📧 Support Email: support@pleasurecart.in
We are here to help you 24/7.
📌 Shipping Policy FAQs (Frequently Asked Questions)
1. Will anyone know what’s inside my package?
No. All orders are shipped in plain, unbranded packaging. No one—not even the delivery agent—can identify the contents.
2. Do you show “PleasureCart” or adult products on the package?
Never. We prioritize your privacy. The package is labeled as electronics/personal care items.
3. How long will delivery take?
Most orders arrive within 3–7 days depending on your location.
4. Is cash on delivery (COD) available?
✔ Yes, Partial COD is available at checkout.
5. How can I track my order?
You’ll receive a tracking link via WhatsApp and email once your order is shipped.
Tracking activates within 12–24 hours.
6. Do you ship on Sundays?
No. Orders placed on weekends are shipped on the next working day.
7. Do you offer free shipping?
Yes. Free shipping on all orders across India.
8. Will my invoice mention adult products?
No. Invoice is sent only via email and never displays product names on the package.